Thursday, November 08, 2007

 

eTelecare Adds Major Credit Card Issuer to Client Roster

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--
(NASDAQ:ETEL), A prima supplier of complex concern procedure
outsourcing (BPO) solutions, announced a new contract with a major
recognition card issuer. The programme is expected to establish beginning in
November 2007, and will be managed out of a Republic Of The Philippines eTelecare
bringing center.


According to Toilet Harris, president and main executive director officer,
eTelecare will initially supply a gross sales programme aimed at the recognition
card issuer's current clients. "The client —
a longstanding purchaser of outsourced services —
chose eTelecare on the strength of our ability to supply advanced and
cost-effective BPO solutions," said Harris. "This is an attractive
concern chance in its ain right and additional spreads out our presence
in the fiscal services marketplace."


As a consequence of eTelecare’s committedness to BPO
best practices, it is one of the most honored bringing centres in the
human race and have won more than than 65 awardings globally since 2000. The company's
recent awardings include six 2007 “Top 50”
awardings from Customer Interaction Solutions, 2006 “Top
Outsourcer” awards in 11 classes from
ContactCenterWorld.com and “Best of Show: Best
Outsourcer” astatine the International Call Center
Management conference.


About eTelecare Global Solutions


Founded in 1999, eTelecare Global Solutions is a prima supplier of
concern procedure outsourcing (BPO) focusing on the complex, voice and
non-voice based section of customer-care services. It supplies a scope
of services, including technical support, client service, sales,
client retention, confabulate and electronic mail from both onshore and offshore
locations. Services are provided from bringing centres in the
Republic Of The Philippines and in North America. Additional information is available at .


Cautionary Note Regarding Forward-Looking Statements


This fourth estate release incorporates forward-looking statements within the
significance of Section 27A of the Securities Act of 1933 and Section 21E of
the Securities Exchange Act of 1934. Words such as as as "expects,"
"believes," "intends, "will," "estimates" and similar looks
place such forward-looking statements. These are statements that
associate to future events and include, but are not limited to, statements
related to the awaited launch of the program. Forward-looking
statements are subject to hazards and uncertainnesses that could do
existent consequences to differ materially from those discussed in these
forward-looking statements. These hazards and uncertainnesses include, but
are not limited to, our ability to pull off growth, intense competition in
the industry including those factors which may impact our cost
advantage, pay increases, our ability to pull and reserve client
service associates and other highly skilled people as well as
other hazards elaborate from clip to clip in our second filings, including
those described in the "Risk Factors" subdivision in our quarterly study on
Form 10-Q filed with the U.S. second on May 10, 2007. You can turn up these
filings on the Investor Relations page of our website, at
under the About Us/Investor Relations link. Statements included in this
release are based upon information known to eTelecare as of the day of the month of
this release, and eTelecare presumes no duty to update information
contained in this fourth estate release.

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